PogoSpoofing.com is run by a UK-based sole trader. This page explains how delivery, cancellations and returns work. Nothing here affects your statutory rights under UK consumer law.

Preparation and dispatch

Every phone is prepared to order: we source the handset, root and configure it, then test it before it ships. Phones are dispatched within 5 working days of payment (Monday to Friday, excluding UK bank holidays). If anything will take longer, we’ll contact you before dispatch.

Delivery

  • United Kingdom: free tracked Royal Mail delivery.
  • Europe: £12.95 tracked
  • USA: £30.00 tracked, including US import duties & fees
  • Australia, New Zealand & rest of world: £19.95 tracked. Import taxes may be charged by your country.

You’ll receive a tracking number by email once your order ships.

Cancelling an order

You can cancel at any time before dispatch for a full refund. Under the Consumer Contracts Regulations you also have 14 days from the day you receive your phone to tell us you want to cancel, and a further 14 days to send it back.

30-day returns

We go further than the legal minimum: if you’re not happy, contact us within 30 days of delivery and we’ll arrange a return. Please return the phone in the condition you received it, with the cable and any accessories. Refunds are made to your original payment method within 14 days of us receiving the return. For change-of-mind returns, return postage is paid by the buyer; please use a tracked, insured service.

Faulty or not as described

If your phone arrives faulty, damaged or not as described, contact us and we’ll cover the return postage and repair, replace or refund it in line with the Consumer Rights Act 2015.

Spoofing apps and updates

Pokémon GO and spoofing apps change frequently. We set up and verify each phone at dispatch, and if an update affects your setup we’ll help you get it working again free of charge. App behaviour after future updates can’t be guaranteed, and using spoofing tools breaches Niantic’s Terms of Service. Please read our safety notice.

How to contact us

Use our contact page. We usually reply within 12 hours.